Shipping policy

Shipping Policy

At LALPUR, we are committed to delivering your order safely, securely, and on time.

Order Processing

  • Orders are processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • Once your order has been dispatched, you will receive a confirmation with tracking information where available.

Delivery Time

For orders within Pakistan, delivery generally takes 3–7 business days after dispatch.

Delivery times may vary depending on your location, courier delays, weather conditions, public holidays, or other circumstances beyond our control.

Shipping Charges

  • Shipping charges are calculated and displayed at checkout.

  • Any applicable shipping promotions or free-shipping offers will be clearly mentioned on our website.

Order Tracking

Once your order has been shipped, tracking details will be provided where available. You can use the tracking information to follow your shipment's progress.

Incorrect or Incomplete Address

Please make sure your shipping address, phone number, and other details are correct before placing your order.

LALPUR is not responsible for delays or additional charges caused by incorrect, incomplete, or inaccurate shipping information provided by the customer.

Delayed or Lost Orders

If your order is significantly delayed or appears to be lost, please contact us at [your email address] with your order number. We will work with the courier to investigate the issue.

Damaged Packages

If your package arrives damaged, please contact us as soon as possible and provide photographs of the package and the product. We will review the matter and assist you accordingly.